
How Does This Work?
Simple. We buy iTunes Gift Cards on your behalf
and send it to you via email in exchange for a small commission. See here for a list of available
cards and prices.
Why Don't I Just Buy From Apple Directly?
If you have a credit card or PayPal account with a USA-based billing address, you may indeed be able to buy from Apple.
However, if you only have a credit card or PayPal account based outside of the USA (for whatever reason), you will only
be able to get credit at the United States iTunes Store
by making use of the service we provide.
Won't I Need a US Address to Use the Certificate?
Not if you create a new iTunes account by redeeming a certificate. See here for detailed instructions.
Note that you only need to create a new account once; thereafter you can simply add more certificates to the same account.
What Payment Methods Are Supported?
At this time we only support payment via PayPal Money Transfers or Credit Card. We are investigating the possibility of
using Google Checkout in the future.
Since credit card processing is handled by PayPal on our behalf, we never have access to your actual credit card information
or even your name. The only thing we're interested in is your email address so that we may send you the purchased iTunes
Gift Code. Rest assured that we'll never pass on your email address to anyone else; we hate spam as much as you do!
Although our PayPal payment processing is configured so that you don't need to have a PayPal account in order to pay with
your credit card, PayPal may still require you to first sign up for a free account, depending on the country you are located
in and how many times you've used PayPal in the past. You can read more
here.
If you have any other suggestions, please feel free to contact us and let us know.
Can I Buy Apps for my iPhone in the US iTunes Store?
Yes, we’ve had several reports that Apps can be bought from the US iTunes Store and used on iPhones from different countries.
How Long Will It Take To Process My Order?
It depends. The actual purchasing of an iTunes gift card and entering of the code into our system is currently a manual
process. However, we try to maintain stock of gift codes to speed up processing.
If you buy a gift code and we have one with the purchased value in stock, you will receive it almost immediately. If we
don't have a gift code of the required value in stock, we will process your order on a first-come-first-served basis, but
it usually doesn't take more than a few hours (depending on timezone issues). Note that your order may be placed on hold
(see next question).
Every order generates 2 emails from us to you: the first is sent out immediately and contains your transaction reference
number and a link to an order status page. The second email is sent out once a code has been allocated to your order. If
you did not receive the first confirmation email, it's possible that it was blocked by your spam filter or ended up in your
spam folder.
If you haven't received your code after 48 hours, please contact us so that we may investigate
the problem.
Why Was A Hold Placed On My Order?
We're really sorry about the hold, but unfortunately we had to implement it to protect ourselves somehow after a spate of
fraudulent transactions. The problem is that PayPal can reverse the transaction at any time if they suspect that a fraudulent
credit card was used. It usually happens within a few hours, but sometimes only after a few days. Since we don't sell any
tangible (physical) goods, PayPal offers us no seller protection. So if they reverse a transaction and we've already mailed
out the code, we lose the value of the gift card. PayPal actually suggested we wait 7 days before sending out any codes,
but we've decided on a compromise, with a hold period ranging from 0 to 7 days based on a couple of heuristics. That is
also why we can only tell you how long your hold period (if any) will be after you’ve placed an order.
In the past we used to place a hold on all new customers. We recently switched over to a new system whereby new customers
are not automatically held, but individual orders receive a risk score based on multiple criteria.
How Can You Be 'Out of Stock' of Virtual Cards?
We do not buy and sell virtual iTunes Gift Certificates (which Apple can and do disable). We buy physical iTunes
Gift Cards, scratch open their codes, and then send the codes via email. As this requires manual steps it can take
longer than expected due to stock shortages in the stores where we buy our cards.
Should I Wait For Stock To Arrive Before Placing An Order?
All orders go into a queue and are allocated codes on a first-come-first-served basis. While we get new stock once a day,
it sometimes happens that all new stock is used to satisfy queued orders. If you want your code as soon as possible, do
not wait for stock levels to rise but instead place an order immediately, thereby ensuring that you join the queue.
Why Is The Code I Received Not Working?
If you try to redeem a code and iTunes displays an error 'The code you entered is not recognized as a valid code',
please don't panic! We probably just made a mistake when entering the code into our system. Please
contact us and provide the exact code that you tried to redeem.
I Have a Question Not Answered Here
Please contact us with your specific query.